Terms And Conditions

Terms and Conditions of Use of the CWMSKIPS Website and the Supply of Services

The following terms and conditions apply to all users of the www.cwmskips.co.uk website and to all orders of goods and services from CWM Environmental Ltd.

By viewing and using the website, you will be deemed to agree to these terms of use, without qualification.  If you do not agree to be bound by these terms, you should stop accessing and using the website. You can purchase the goods from the website if you are eligible to enter into a contract and are at least 18 years of age.

1. Definitions

• Company: CWM Environmental Ltd.
• Hirer: The individual or organisation hiring skips or related services.
• Equipment: Any skip, bin, container, or associated item provided for hire.
• Site: The location designated for delivery and collection of the Equipment.
• Driver: The person operating the delivery/collection Vehicle.
• Vehicle: The truck or lorry used for delivery or collection.
• Services: Skip hire, waste removal, and related services.
• Hire Period: The duration from the time of delivery until collection or when collection ought reasonably to have occurred.
• Working Day: Monday to Friday, excluding public holidays.

2. General Conditions

• These Terms apply to all Services provided by the Company and override any conflicting terms unless agreed in writing.
• Use of the Services, including making a booking, placing an order, or accepting delivery, constitutes acceptance of these Terms.
• Services are available only to persons aged 18 or over and in the UK.
• The Company may update these Terms at any time without prior notice.

3. Booking, Delivery, and Collection

• The standard Hire Period will be confirmed at the time of booking unless otherwise agreed in writing. Charges may apply for extended hire.
• Delivery and collection dates are approximate and subject to availability. The Company will use reasonable efforts to meet agreed timings.
• A minimum of one clear Working Day’s notice is required to request collection.
• Wait-and-load services include a 30-minute waiting period. Additional time is chargeable.
• Wasted journeys due to inaccessible sites, unsafe loads, or customer delays may incur additional fees.
• The Driver may refuse to collect overloaded or improperly loaded skips.

4. Site Access and Safety

• The Hirer is responsible for:
  • Ensuring clear and safe access to the Site.
  • Preparing the ground to support heavy Vehicles (up to 32 tonnes).
  • Protecting paving, driveways, and manhole covers.
  • Directing the Driver where to place the Equipment.
• The Company is not liable for surface damage unless caused by negligence.
• If Equipment is placed off the public highway at the Hirer's request, all associated risks and damages are the Hirer's responsibility.

5. Permits and Placement on Public Roads

• Where Equipment is placed on a public highway or verge, a permit under the Highways Act is required.
• The Company will obtain and maintain all necessary permissions, unless otherwise agreed with the Hirer.
• Equipment on public roads must be coned, lit, and signed appropriately. The Hirer is responsible for maintaining all safety features.

6. Use of Equipment

• The Equipment must not be:
  • Overloaded or filled beyond the top edge.
  • Relocated without prior approval.
  • Used to burn materials or store dangerous substances.
• The Hirer is responsible for:
  • Ensuring the skip is properly lit at night.
  • Safeguarding the Equipment against theft, fire, or damage.
  • Ensuring contents are secure and will not escape during transport.
• The Hirer is liable for any damage (excluding fair wear and tear) and associated costs during the Hire Period.

7. Waste Restrictions and Compliance

Prohibited materials include, but are not limited to:

• Asbestos, tyres, plasterboard (unless segregated), paint, oils, solvents, batteries, gas bottles, fridges/freezers, televisions, computer monitors, clinical or hazardous waste, liquids, flammable or corrosive substances, and chemically treated timber.

The Hirer must:

• Provide an accurate and complete description of all waste.
• Complete all necessary documentation, including waste transfer notes.
• Comply with the waste hierarchy under the Waste (England and Wales) Regulations.
• Ensure waste does not contravene environmental regulations.

The Company reserves the right to refuse or return any non-compliant waste and to charge for associated costs.

8. Payment Terms

• Non-Account Hirers: Payment is required prior to or upon delivery.
• Account Holders: Payment is due within 7 to 30 days of invoice, depending on prior agreement.

Failure to pay on time may result in:

• Interest charges (4% above base rate).
• Suspension or cancellation of Services.
• Legal action and recovery of collection costs.

No payments should be made to Company employees or contractors without written approval.

9. Cancellations

• Cancellations within 48 hours of the scheduled delivery may be charged at 100% of the agreed price.
• The Cancellation Fee becomes immediately due and payable upon notification.

10. Risk and Liability

• Risk in the Equipment passes to the Hirer upon delivery and remains until collection.
• The Company’s liability is limited to the cost of Services rendered or £100,000, whichever is lower.
• The Company is not liable for:
  • Indirect or consequential loss, including loss of profits or goodwill.
  • Delays or failures due to events beyond its reasonable control (force majeure).
  • Damage arising from the Hirer's instructions or failure to comply with these Terms.

Nothing in these Terms excludes liability for death or injury caused by negligence.

11. Ownership of Equipment and Waste

• The Equipment remains the property of the Company at all times.
• Unless otherwise agreed, waste ownership transfers to the Company upon collection.

12. Indemnity

The Hirer agrees to indemnify the Company against:

• Damage to Equipment during the Hire Period.
• Claims for injury or damage arising from misuse of the Equipment.
• Breaches of these Terms, including waste violations or permit failures.

13. Termination

• The Company may terminate the agreement anytime for breach, insolvency, or non-payment.
• The Hirer may cancel Services by discontinuing use and requesting account closure.
• On termination, all unpaid fees become immediately due.

14. Governing Law and Dispute Resolution

• The laws of England and Wales govern these Terms.
• Disputes shall be resolved in the courts of England.
• These Terms constitute the whole agreement between the Hirer and the Company.
• No third party may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.